Privacy Policy

Your privacy is our priority. Learn how we protect and handle your personal information.

Last Updated: August 1, 2025

    Introduction

  • SRS Fintech ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, process, and protect your personal data in compliance with India's Digital Personal Data Protection Act, 2023 (DPDPA).

    • 1. Data Fiduciary

  • SRS Fintech is the Data Fiduciary responsible for the processing of your personal data collected through the website srsfintech.in.

    Entity Name: SRS Fintech

    Contact Email: support@srsfintech.in

    Address: VIP Garden Abasan, Deshbandhu Nagar, Baguiati, WB, IN

    • 2. Information We Collect

  • We collect personal data for legitimate purposes with your consent. The types of data we collect are:

    Personal Data you provide:

    Contact Information: Name, email address, phone number when you create an account, make a purchase, or contact us.

    Billing Information: Billing address and payment details (processed securely by our third-party payment gateways; we do not store full credit card numbers).

    Product Licensing Data: Your TradingView username or MT4/MT5 account number(s) to grant you a license for the purchased Product.

    Automatically Collected Data

    Usage Data: Information about how you use our Website, such as pages visited and links clicked.

    Technical Data: IP address, browser type, operating system, and device information. This is collected through cookies and similar technologies.

    • 3. How We Use Your Data

  • We process your data for the following purposes:

    To Fulfill Our Contract with You

    To process your orders and deliver the purchased digital Products.

    To manage your account and provide customer support.

    To grant and manage software licenses.

    With Your Consent

    To send you marketing communications and promotional offers (you can opt-out at any time).

    For Legitimate Business Interests

    To improve our Website, Products, and services.

    To ensure the security of our Website.

    To Comply with Legal Obligations

    For tax and accounting purposes.

    • 4. Data Sharing and Disclosure

  • We do not sell your personal data. We may share your data with:

    Payment Processors: To facilitate secure payments for your purchases.

    Service Providers: Who assist us with website hosting, analytics, and marketing.

    Legal Authorities: If required by law or to protect our legal rights.

    • 5. Your Rights as a Data Principal (User)

  • Under the DPDPA, you have the following rights:

    Right to Access: You can request a copy of the personal data we hold about you.

    Right to Correction: You can request to correct or update any inaccurate or incomplete data.

    Right to Erasure: You can request the deletion of your personal data, subject to legal and contractual retention obligations.

    Right of Grievance Redressal: You have the right to lodge a complaint with our Grievance Officer.

    To exercise these rights, please contact us at support@srsfintech.in.

    • 6. Data Security

  • We implement appropriate technical and organizational measures (such as SSL encryption) to protect your personal data from unauthorized access, loss, or misuse. However, no internet transmission is 100% secure.

    • 7. Cookies

  • Our Website uses cookies to enhance user experience and analyze traffic. You can control the use of cookies through your browser settings.

    • 8. Data Retention

  • We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements.

    • 9. Grievance Officer

  • For any privacy-related concerns or complaints, please contact our Grievance Officer:

    Name: Santanu Das

    Email: santanudas@srsfintech.in

    • 10. Changes to this Policy

  • We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.